Check if your our expansion packs are visible below.Go yo your game library, and click on The Sims 4.Contact EA support and ask the support agents to help you transfer the expansion pack from one account to the other. If you’ve got multiple EA accounts, maybe the latest Sims 4 expansion pack that you downloaded got associated with the wrong account. Check if the expansion packs appear in-game now.Then launch your game client again, and go back online.Close Origin, and refresh your computer.The packs you downloaded in Origin may still not be visible when you’re playing offline.Go to the main menu, close the game and set Origin as offline.Take out your mods and check if the game detects all your new expansion packs. If you’re prompted to follow additional steps to install the expansion pack, follow the on-screen instructions. Click on them and hit the arrows next to the pack you just bought. Go to the bottom right corner where your notifications are. If you just bought a new Sims 4 expansion pack, come off the game, and go to Origin. Fix Sims 4 game not detecting all expansion packs Check your notifications Follow the troubleshooting steps below to fix the issue where certain Sims 4 expansion packs won’t show up in game. If you recently downloaded a new Sims 4 expansion pack but the game doesn’t detect it, you’ve come to the right place.
